Bilingual Intake Specialist: Spanish/English & Client Care

Marbri Legal; West Palm Beach (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A growing personal injury law firm is seeking a Bilingual Intake Specialist in West Palm Beach. This full-time role requires fluency in Spanish and English, providing compassionate client intake and coordinating with attorneys. Responsibilities include screening cases, scheduling consultations, and using legal software. The firm offers competitive pay and a benefits package in a supportive team environment.

Qualifications

• Fluent in Spanish and English (required).
• Prior intake experience in a personal injury law firm preferred.
• Comfortable handling sensitive situations.

Responsibilities

• Answer incoming calls and conduct initial client intake in both Spanish and English.
• Screen potential personal injury cases and gather detailed information.
• Explain firm services and intake procedures to prospective clients.

Skills

Fluent in Spanish

Fluent in English

Strong communication skills

Customer service skills

Detail-oriented

Organizational abilities

Comfortable with high call volume

Tools

Legal case management software

Basic computer systems

Job description

A growing personal injury law firm is seeking a Bilingual Intake Specialist in West Palm Beach. This full-time role requires fluency in Spanish and English, providing compassionate client intake and coordinating with attorneys. Responsibilities include screening cases, scheduling consultations, and using legal software. The firm offers competitive pay and a benefits package in a supportive team environment.