Bilingual Legal Intake & Admin Specialist

Musca Law Firm; Cape Coral (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Musca Law Firm seeks a detail‑oriented intake coordinator to assist prospective clients through the intake process in a bilingual environment. You will conduct initial interviews in English and Spanish, gather client information, and coordinate consultations with attorneys and staff.

Responsibilities include data entry, records management, scheduling, and maintaining organized files while upholding confidentiality and professional standards in all client interactions.

Qualifications

• Fluency in English and Spanish, written and spoken.
• Experience in legal intake, client screening, or customer service in a legal setting preferred.
• Strong data entry skills and attention to detail.
• Proficiency with MS Office and basic CRM or case management software.

Responsibilities

• Answer incoming phone calls and assist prospective clients with intake.
• Conduct initial intake interviews in English and Spanish.
• Gather and document client information accurately for files.
• Schedule consultations and coordinate with attorneys and staff.
• Follow up with clients regarding consultations and next steps.
• Maintain confidentiality and professionalism in all communications.

Skills

Bilingual English/Spanish

Data entry

MS Office

CRM software

Phone etiquette

Organizational skills

Communication (written)

Education

High school diploma or equivalent

Legal office experience

Tools

Microsoft Outlook

Word

Excel

Job description

Musca Law Firm seeks a detail‑oriented intake coordinator to assist prospective clients through the intake process in a bilingual environment. You will conduct initial interviews in English and Spanish, gather client information, and coordinate consultations with attorneys and staff.

Responsibilities include data entry, records management, scheduling, and maintaining organized files while upholding confidentiality and professional standards in all client interactions.