Bilingual Airport Passenger Services Agent (Mandarin/Cantonese)

Swissport; Seattle (WA); On-site; USD 23,866 - 33,992; Part time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

A global aviation services leader, located in Seattle, is looking for a part-time Passenger Service Agent who is bilingual in Mandarin and Cantonese. This position involves helping customers with ticketing, baggage, and special assistance needs, while adhering to strict security guidelines. Ideal candidates will have a high school diploma and customer service experience. The pay rate is $21.00/hr, with benefits such as health and dental insurance, retirement plans, and more.

Qualifications

• Passionate about customer service with relevant work experience.
• Excellent communication skills in both languages.
• Detail-oriented and able to follow procedures.

Responsibilities

• Provide passenger/customer services including ticketing and baggage processing.
• Assist passengers with special needs and handle complaints.
• Comply with security requirements and company policies.

Skills

Bilingual in Mandarin-Cantonese/English

Customer service

Communication skills

Education

High School diploma or GED equivalent

Tools

Computer reservation/ticketing software

Job description

A global aviation services leader, located in Seattle, is looking for a part-time Passenger Service Agent who is bilingual in Mandarin and Cantonese. This position involves helping customers with ticketing, baggage, and special assistance needs, while adhering to strict security guidelines. Ideal candidates will have a high school diploma and customer service experience. The pay rate is $21.00/hr, with benefits such as health and dental insurance, retirement plans, and more.