Bilingual Japanese Travel Reservations Agent (Temp-to-Hire)

AppleOne; Carson (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Standby flight benefits

Job summary

AppleOne Employment Services seeks a Bilingual Japanese Customer Service Representative for a temp-to-hire role in Carson, CA. The ideal candidate is fluent in Japanese and English and excels at assisting travelers with reservations, schedules, fares, baggage questions, and other travel-related needs.

You will work in a fast-paced, team-oriented environment where accuracy, communication, and professionalism are valued.

Qualifications

• Fluent in Japanese and English; strong communication with customers.
• 1–2 years of customer service experience preferred.
• Experience in travel-related reservations or hospitality is a plus.
• Comfort with computer systems, headsets, and phone equipment.

Responsibilities

• Assist customers with travel reservations, changes, and service inquiries.
• Respond to inquiries regarding flights, schedules, fares, baggage, and related services.
• Provide accurate information while maintaining a professional and courteous experience.
• Resolve customer concerns following company policies and quality standards.
• Maintain accurate reservation records and travel documentation.
• Perform data entry and general administrative support as needed.

Skills

Bilingual Japanese-English

Customer service

Communication skills

Problem solving

Reliability & attendance

Flexible shifts

Education

Associate's degree preferred

Job description

AppleOne Employment Services seeks a Bilingual Japanese Customer Service Representative for a temp-to-hire role in Carson, CA. The ideal candidate is fluent in Japanese and English and excels at assisting travelers with reservations, schedules, fares, baggage questions, and other travel-related needs.

You will work in a fast-paced, team-oriented environment where accuracy, communication, and professionalism are valued.