Bilingual Japanese Travel Customer Service Specialist

AppleOne Employment Services; Torrance (CA); Sur place; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Direct hire

Travel benefits after six months

Résumé du poste

AppleOne Employment Services in Torrance, CA is seeking a Bilingual Japanese Customer Service Representative for a direct hire in the travel, transportation, and tourism industry. The ideal candidate communicates fluently in Japanese and English and provides accurate, courteous support to customers with travel needs.

You will manage reservations, answer questions about flights and airline services, and maintain precise records in a fast-paced environment.

Qualifications

• Native-level Japanese fluency required, including formal Keigo.
• Business-level English reading, writing, and speaking.
• 3–5 years of customer service experience preferred.
• Must be legally authorized to work in the United States; visa sponsorship not available.

Responsabilités

• Assist customers with travel reservations, changes, and related arrangements.
• Respond to inquiries about flights, schedules, fares, baggage, and other travel services.
• Provide accurate information with professional, courteous service.
• Maintain accurate reservation records and travel documentation.
• Perform data entry and general administrative duties per company policies.

Connaissances

Japanese fluency

English proficiency

Customer service

Formation

Associate’s degree preferred

Description du poste

AppleOne Employment Services in Torrance, CA is seeking a Bilingual Japanese Customer Service Representative for a direct hire in the travel, transportation, and tourism industry. The ideal candidate communicates fluently in Japanese and English and provides accurate, courteous support to customers with travel needs.

You will manage reservations, answer questions about flights and airline services, and maintain precise records in a fast-paced environment.