Travel Reservations Coordinator - English/Japanese

JTB Americas Ltd; Honolulu (HI); On-site; USD 23,419 - 30,996; Full time

Job summary

A leading travel service provider in Honolulu is looking for a Coordinator for Nippon Rent-a-Car. This role involves providing excellent customer service, processing rentals, and handling inquiries. The ideal candidate should be bilingual in English and Japanese, possess a high school diploma and have experience in the travel industry. This position offers a pay range of $17.00 to $22.50 hourly, with standard working hours including weekends and holidays.

Qualifications

• High school diploma; equivalent experience can be considered.
• More than one year of experience in the travel industry.
• Must possess a valid Hawaii driver’s license with clean abstract.

Responsibilities

• Provide customer service for rent-a-car reservations.
• Resolve minor problems and assist with emergencies as needed.
• Perform basic revenue tracking and process daily reports.

Skills

Fluent in English and Japanese

Knowledge of Japanese culture and etiquette

Ability to plan and organize

Education

High school diploma or equivalent

Experience in the travel industry

Tools

Microsoft Office

Job description

A leading travel service provider in Honolulu is looking for a Coordinator for Nippon Rent-a-Car. This role involves providing excellent customer service, processing rentals, and handling inquiries. The ideal candidate should be bilingual in English and Japanese, possess a high school diploma and have experience in the travel industry. This position offers a pay range of $17.00 to $22.50 hourly, with standard working hours including weekends and holidays.