Bilingual Japanese CSR | Global Travel Perks & Benefits

United Airlines; Honolulu (HI); Presencial; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life

Flight privileges

Paid holidays

Paid time off

401(k)

Pension

Descripción de la vacante

United Airlines is hiring a Customer Service Representative who is fluent in English and Japanese to assist customers with courtesy and efficiency. This role includes interpreting duties, handling inquiries, and supporting travelers through day and night shifts.

The position requires a high school diploma or GED, strong communication skills, and comfort with technology. Travel privileges and benefits are available, with equal opportunity employment policies.

Formación

• Must be fluent in English and Japanese (speaking, reading and writing).
• Excellent communication skills across channels.
• Comfortable using computers and mobile devices.

Responsabilidades

• Interact with customers in a kind and helpful way to create memorable experiences.
• Anticipate needs and respond professionally when issues arise.
• Maintain safety standards and adhere to airport procedures.
• Remain calm and adaptable while resolving challenges and inconveniences.
• Collaborate with colleagues and support new processes and technologies.

Conocimientos

English

Japanese

Educación

High school diploma or GED

Descripción del empleo

United Airlines is hiring a Customer Service Representative who is fluent in English and Japanese to assist customers with courtesy and efficiency. This role includes interpreting duties, handling inquiries, and supporting travelers through day and night shifts.

The position requires a high school diploma or GED, strong communication skills, and comfort with technology. Travel privileges and benefits are available, with equal opportunity employment policies.