Bilingual Intake Specialist – Personal Injury Onboarding

Zinda Law Group, PLLC; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off (20 days)

Medical, vision & dental insurance (70

Simple IRA with up to 3% company match

Training and mentoring by our team

Career growth opportunities

Job summary

Zinda Law Group, PLLC in Austin, TX is seeking a Personal Injury Intake Specialist to be the first point of contact for potential clients and guide them through the initial steps of their case.

You will conduct phone-based intake, gather details, assess case viability, build rapport, and collaborate with our team to ensure accurate documentation and timely follow-ups. This role offers paid time off, benefits, and growth opportunities within a professional law firm.

Qualifications

• Excellent communication and active listening skills.
• Bilingual and able to speak Spanish.
• Compassionate, client-focused attitude.
• Strong organizational and multitasking abilities.
• Interest in law, legal studies, or related fields.
• 1+ year of intake experience, preferably in a Personal Injury or Medical Malpractice firm.

Responsibilities

• Conduct phone-based client intake to gather details and assess case viability.
• Build rapport with potential clients and ensure a smooth onboarding process.
• Collaborate with our team to ensure accurate documentation and follow-ups.
• Gain valuable insights into how a personal injury law firm operates.

Skills

Communication

Active listening

Bilingual Spanish

Compassionate attitude

Organization

Multitasking

Interest in law

Intake experience

Job description

Zinda Law Group, PLLC in Austin, TX is seeking a Personal Injury Intake Specialist to be the first point of contact for potential clients and guide them through the initial steps of their case.

You will conduct phone-based intake, gather details, assess case viability, build rapport, and collaborate with our team to ensure accurate documentation and timely follow-ups. This role offers paid time off, benefits, and growth opportunities within a professional law firm.