Bilingual Intake & Eligibility Specialist

Spherion Staffing, LLC; Belton (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Spherion Staffing, LLC is seeking an Administrative Intake Specialist to serve as the first point of contact for clients seeking housing, workforce, and social services in a daytime, full-time office setting. The role involves guiding applicants through enrollment, collecting and verifying documents, and ensuring accurate data entry in state and regional systems.

The ideal candidate has an Associate degree in a related field, bilingual English/Spanish, and experience in administrative support or

Qualifications

• Bachelor's equivalents accepted; relevant fields preferred.
• Bilingual English and Spanish required or preferred.
• Experience with intake processing or admin support is a plus.

Responsibilities

• Greet clients in person, over the phone, and via portals to start intake.
• Conduct initial interviews to gather demographics and housing/work/social service needs.
• Collect and verify documents (income, tax forms, IDs) per program rules.
• Determine initial eligibility and log applications into state/regional databases.
• Maintain electronic and physical files with strict privacy and confidentiality.
• Manage waitlists and process annual recertifications; coordinate referrals.

Skills

Bilingual English/Spanish

Microsoft Office Suite

Data entry systems

Education

Associate degree in Human Services, Social Work, Business Administration, or related field

Tools

Word

Excel

Outlook

Job description

Spherion Staffing, LLC is seeking an Administrative Intake Specialist to serve as the first point of contact for clients seeking housing, workforce, and social services in a daytime, full-time office setting. The role involves guiding applicants through enrollment, collecting and verifying documents, and ensuring accurate data entry in state and regional systems.

The ideal candidate has an Associate degree in a related field, bilingual English/Spanish, and experience in administrative support or