Bilingual Intake Specialist | Spanish/English Client Support

LAW OFFICES OF HILDA L SIBRIAN PC; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Life Insurance

Medical/Dental/Vision

PTO - Vacation and Sick Pay

Holidays and Bonuses

Job summary

LAW OFFICES OF HILDA L SIBRIAN PC in Texas is seeking a Bilingual Intake Officer to support clients by conducting initial assessments, gathering information, and guiding them through available services. The role emphasizes confidentiality and accurate documentation while coordinating with team members.

The ideal candidate is fluent in English and Spanish, has a high school diploma, and strong interpersonal skills.

Qualifications

• Fluency in English and Spanish.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Clerical and record-keeping abilities.

Responsibilities

• Conduct initial intake interviews with clients to assess needs and eligibility for services.
• Gather and document relevant information from clients, ensuring accuracy and confidentiality in all records.
• Provide clients with information about available resources and services, guiding them through the intake process.
• Collaborate with other team members and departments to ensure a seamless transition for clients.
• Maintain up-to-date knowledge of resources and services to effectively assist clients.

Skills

Bilingual communication

Interpersonal skills

Attention to detail

CRM software familiarity

Education

High school diploma

Associate's degree or higher (preferred)

Tools

CRM software

Job description

LAW OFFICES OF HILDA L SIBRIAN PC in Texas is seeking a Bilingual Intake Officer to support clients by conducting initial assessments, gathering information, and guiding them through available services. The role emphasizes confidentiality and accurate documentation while coordinating with team members.

The ideal candidate is fluent in English and Spanish, has a high school diploma, and strong interpersonal skills.