Bilingual Intake Coordinator - Flexible Nonprofit Temp

Foundation Communities Inc; Austin (TX); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Training provided

Temporary position

Job summary

Foundation Communities is seeking a Bilingual Intake Coordinator to greet clients, screen eligibility, and help organize documents for tax return preparation. This temporary role offers flexible schedules across multiple Austin-area sites, including Wells Branch, Round Rock, and Taylor.

The position emphasizes bilingual English and Spanish communication, excellent customer service, and the ability to work in a fast-paced nonprofit environment.

Qualifications

• No prior experience required; training provided.
• Professional demeanor with excellent communication and customer service.
• Bilingual in English and Spanish.
• Ability to work in a fast-paced environment.

Responsibilities

• Conduct intake interviews with clients, including validating identities and screening for eligibility.
• Assist taxpayers in assembling required information and documents.
• Serve as a resource by answering questions and providing high-quality customer service.
• Support site managers with operations tasks as needed.
• Protect client confidentiality.

Skills

Bilingual English Spanish

Customer service

Communication skills

Job description

Foundation Communities is seeking a Bilingual Intake Coordinator to greet clients, screen eligibility, and help organize documents for tax return preparation. This temporary role offers flexible schedules across multiple Austin-area sites, including Wells Branch, Round Rock, and Taylor.

The position emphasizes bilingual English and Spanish communication, excellent customer service, and the ability to work in a fast-paced nonprofit environment.