Bilingual Site Manager, Prosper Center North

Foundation Communities; Austin (TX); On-site; USD 2,617,000 - 3,444,000; Part time

Job summary

Foundation Communities is seeking a Bilingual Site Manager to oversee seasonal tax sites in the Austin area during the 2027 filing season. You will support volunteer tax preparers, ensure smooth site operations, and help transmit returns to the IRS.

The role offers flexible schedules (full-time and part-time) across locations including Austin, Wells Branch, Round Rock, and Taylor. English and Spanish proficiency is required, with training provided.

Qualifications

• Proficient in English and Spanish.
• Experience coordinating volunteers or staff is a plus.
• Ability to manage site operations and resolve conflicts.
• Familiarity with basic computing and office software.
• Willingness to complete required tax trainings and certifications.

Responsibilities

• Oversee tax site operations and daily opening/closing procedures.
• Provide guidance and ongoing training to volunteer tax preparers.
• Prepare, review, and transmit tax returns to the IRS.
• Process acknowledgments and coordinate with the transmitting office to fix rejected returns.
• Utilize email, scanning software, and Google Drive for site operations.
• Protect client confidentiality and comply with privacy requirements.

Skills

Bilingual communication

Volunteer management

Operations oversight

Training & coaching

Technology proficiency

Tools

Google Drive

Scanning software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Temporary Austin, TX, US

Company Description:

The Tax Help program at Foundation Communities is seeking a team of enthusiastic, motivated individuals who can help us provide high-quality tax return preparation at our tax sites during the 2027 tax filing season. Tax team members make a tremendous impact in the Austin community while gaining meaningful non-profit experience working for a well-respected organization.

Position Description:

The Bilingual Site Manager position oversees operations at our seasonal tax center locations, providing support and guidance to volunteer tax preparers, and ensuring sites are operating efficiently. Our seasonal jobs offer flexible schedules: full-time and part-time including weekdays, evenings, and weekends. Locations include Austin, Wells Branch, Round Rock, and Taylor.

Temporary Position:

Mid-December 2026 – April 2027.

Hear directly from our staff

in this video clip about the site manager position.

Primary Duties/ Responsibilities

• Ensure efficient operations of tax site by managing opening and closing procedures, maintaining the site space according to the site host’s guidelines, and resolving client and volunteer conflicts
• Provide support, guidance, and ongoing training to volunteer tax preparers at the site
• Prepare, review, and transmit tax returns to the IRS
• Process acknowledgements of returns electronically transmitted, and work with the Transmitting office to resolve rejected returns and re-transmit them
• Effectively use email, scanning software, Google Drive, and other technology in site operations
• Protect client confidentiality
• Complete all specified paid training and tax certifications(No previous experience is required, and support is provided throughout the training period)
• Prior experience working in a fast-paced environment
• Proficiency with technology and knowledge of computer operations and software
• Written and verbal proficiency in English and Spanish

Physical Requirements

Requires sitting or standing at a desk for long periods of time indoors. Eye and hand coordination for viewing of monitor screen along with high volume of keyboard use.

Compensation

$22.00/hour

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.

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