Bilingual Intake Coordinator: Elite Client Experience

Lisinski Law Firm; Boston (MA); On-site; USD 26,000 - 28,000; Full time

Job summary

Lisinski Law Firm seeks an Intake Office Coordinator to support the client intake process in Boston. The role focuses on delivering a red-carpet client experience, coordinating information across departments, handling inquiries, and ensuring accurate documentation and timely data entry.

Fluency in English and Spanish is required to serve diverse clients. Responsibilities include greeting clients, verifying information, assisting with fingerprints, submitting fingerprints to the FBI, and managing

Qualifications

• Fluent in English and Spanish (written and spoken).
• 1–3 years experience in customer service preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet and assist clients upon arrival and direct calls to the appropriate department.
• Coordinate communication between clients and multiple departments; gather and verify information.
• Take and process client fingerprints, submit to FBI, and scan documents into the case management system.

Skills

Bilingual English/Spanish

Customer service

Problem-solving

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Lisinski Law Firm seeks an Intake Office Coordinator to support the client intake process in Boston. The role focuses on delivering a red-carpet client experience, coordinating information across departments, handling inquiries, and ensuring accurate documentation and timely data entry.

Fluency in English and Spanish is required to serve diverse clients. Responsibilities include greeting clients, verifying information, assisting with fingerprints, submitting fingerprints to the FBI, and managing