Bilingual Insurance Verification Specialist Health Benefits

Gastromed, LLC.; Miami (FL); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Health insurance fully paid

Job summary

Gastromed, LLC. is seeking an Insurance Verification Representative to confirm patient coverage and ensure authorizations are processed before appointments. This role supports smooth visits by verifying active insurance and provider participation.

Requirements include a high school diploma and strong communication skills. Bilingual English/Spanish is preferred; prior medical setting experience is a plus for handling EMR and insurance portals efficiently.

Qualifications

• High School Diploma or equivalent is required.
• Bi-lingual English/Spanish preferred; read, write and speak English.
• 1-2 years of related experience in a medical setting preferred.
• Strong organizational skills and ability to multi-task effectively.
• Demonstrates skill in using computers, EMR systems, and authorization tools.

Responsibilities

• Obtain patient referrals and/or authorizations days before the visit and inform the patient of deductible or co-pay.
• Register or update patients’ insurance information in the EMR.
• Verify insurance is active and provider is participating.
• Review deductibles and co-pays and update patient records.
• Obtain referrals/authorizations through insurance portal or by calling insurers.
• Assist patients with inquiries and ensure expectations are met.
• Work with front desk to ensure clean billing and follow up on callbacks.

Skills

Bilingual English/Spanish

Customer service

Telephone skills

HIPAA compliance

Multitasking

Communication skills

Education

High School Diploma or equivalent

Tools

EMR System

Insurance portal

Job description

Gastromed, LLC. is seeking an Insurance Verification Representative to confirm patient coverage and ensure authorizations are processed before appointments. This role supports smooth visits by verifying active insurance and provider participation.

Requirements include a high school diploma and strong communication skills. Bilingual English/Spanish is preferred; prior medical setting experience is a plus for handling EMR and insurance portals efficiently.