Patient Insurance Verification Specialist

GastroMed, LLC; Miami (FL); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance covered 100%

Descripción de la vacante

GastroMed, LLC is seeking an Insurance Verification Representative to confirm patient coverage and process authorizations before visits. You will verify active insurance and participation status, review deductibles, and support front-desk billing to ensure smooth patient care.

Bi-lingual English/Spanish preferred; read/write/speak English required. The role requires strong organizational skills, independent work, and confidentiality in a fast-paced medical environment.

Formación

• High School Diploma or equivalent required.
• Bi-lingual English/Spanish preferred; read, write and speak English.
• 1-2 years of related experience in a medical setting preferred.
• Strong organizational skills and ability to multi-task effectively.
• Maintains patient confidentiality and HIPAA compliance.
• Proficient with EMR and insurance portals.

Responsabilidades

• Obtain patient referrals and/or authorizations days prior to the office visit.
• Properly registers or updates patients’ insurance information in the EMR.
• Verifies that every patient’s insurance is active and that we are a participating provider.
• Reviews patient deductibles and/or co-pays and updates the patient record.
• Obtains referrals and/or authorization through the insurance portal or by calling the insurance company.
• Assist patients with inquiries or concerns and ensure patients’ expectations are met.
• Works closely with the front desk to ensure clean billing.
• Follows up on callbacks before the end of the day.
• Completes tasks or actions assigned to him/her in a timely manner.
• Ability to answer phones, and schedule/reschedule appointments as needed.
• Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures.
• Perform any other duties as assigned by management.

Conocimientos

Customer Service

Communication

Phone skills

Multitasking

HIPAA compliance

Independence

EMR familiarity

Educación

High School Diploma or equivalent

Herramientas

EMR System

Descripción del empleo

GastroMed, LLC is seeking an Insurance Verification Representative to confirm patient coverage and process authorizations before visits. You will verify active insurance and participation status, review deductibles, and support front-desk billing to ensure smooth patient care.

Bi-lingual English/Spanish preferred; read/write/speak English required. The role requires strong organizational skills, independent work, and confidentiality in a fast-paced medical environment.