Insurance Coverage Specialist — Plan Eligibility Expert

Gonzaba Medical Group

San Antonio (TX)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Job summary

Gonzaba Medical Group is seeking a meticulous Insurance Verification Specialist to ensure patient coverage is accurately recorded across GMG practice management systems. The role involves reviewing appointments, resolving coverage discrepancies, and communicating issues to clinical leadership for smoother arrivals and registrations.

Ideal candidates will be bilingual in Spanish and English, with strong data entry skills, confidentiality, and experience with EMR systems.

Qualifications

Minimum high school education or equivalent required.
Two years’ general office or customer relations experience preferred, ideally in a large medical group.

Responsibilities

Collect, verify, and enter demographics and insurance information into GMG systems for new and established patient accounts.
Review discrepancy reports for coverage issues and communicate to GMG team members.
Verify patient eligibility and benefit package information by phone or online resources.
Document patient financial responsibilities including co-pays and deductibles in GMG system.
Create and maintain lists of GMG contracted insurance plans and share with relevant departments.
Provide timely, accurate responses to inquiries from GMG staff regarding insurance coverage and authorizations.