Bilingual Insurance Collections Specialist

Gastro Health; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Gastro Health is seeking an Insurance Collections Specialist to manage the reimbursement process, follow up on outstanding balances, and negotiate payment arrangements. You will review claims, analyze accounts, and maintain positive relationships with insurance providers to support the organization’s financial health.

The role requires attention to detail, knowledge of billing practices (CPT/ICD-10), and the ability to communicate effectively with payers, providers, and patients.

Qualifications

• 4+ years of experience in insurance collections.
• Experience with HMO, PPO, and Medicare insurances.
• Bilingual Spanish/English with the ability to compose correspondence in both languages.

Responsibilities

• Liaison between providers, patients, and payers to ensure accurate charges and account resolution.
• Maintains active communications with insurance carriers until paid.
• Negotiates payment of current and past due accounts by phone and written communication.
• Updates patient account information and monitors payer denial trends.
• Runs aging reports and manages buckets for assigned insurances.

Skills

Insurance collections

Spanish/English bilingual

Medical terminology

Phone customer service

Education

High school diploma

Job description

Gastro Health is seeking an Insurance Collections Specialist to manage the reimbursement process, follow up on outstanding balances, and negotiate payment arrangements. You will review claims, analyze accounts, and maintain positive relationships with insurance providers to support the organization’s financial health.

The role requires attention to detail, knowledge of billing practices (CPT/ICD-10), and the ability to communicate effectively with payers, providers, and patients.