Bilingual Insurance Support Specialist (EN/ES)

State Farm Agent; Slidell (LA); Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Sharon Green - State Farm Agent in Slidell, LA seeks a bilingual Customer Service Representative. You will support clients in English and Spanish, handle policy inquiries, guide claims, and translate documents as needed.

Ideal candidates communicate clearly, work well with a team, and can explain insurance products to help customers make informed choices. Open to flexible hours and career growth within the agency.

Formación

• High school diploma or equivalent; college degree is a plus.
• State insurance license is preferred.
• Proficiency in Microsoft Office Suite and CRM software.
• Flexibility to work hours to accommodate client needs.

Responsabilidades

• Assist bilingual clients with inquiries about policies, coverage, and claims.
• Provide customer service via phone, email, and other channels.
• Translate documents and correspondence between English and Spanish.
• Collaborate with team to resolve issues promptly.
• Educate clients on insurance products to aid informed decisions.

Conocimientos

Bilingual (Spanish/English)

Educación

High school diploma

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Sharon Green - State Farm Agent in Slidell, LA seeks a bilingual Customer Service Representative. You will support clients in English and Spanish, handle policy inquiries, guide claims, and translate documents as needed.

Ideal candidates communicate clearly, work well with a team, and can explain insurance products to help customers make informed choices. Open to flexible hours and career growth within the agency.