Bilingual Insurance Customer Service Specialist (EN/ES)

Aaron Pinkus State Farm; Chicago (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Aaron Pinkus State Farm is seeking a Customer Service Representative to create exceptional experiences for customers, handle inquiries, and coordinate with the agent team to support the local community.

The role emphasizes attention to detail, bilingual English/Spanish communication, and maintaining accurate customer records while building relationships and driving business growth.

This on-site position offers opportunities for training and development to enhance customer service excellence.

Qualifications

• Dedicated to customer service.
• Bilingual in English and Spanish required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Bilingual English/Spanish

Communication

Multitasking

Job description

Aaron Pinkus State Farm is seeking a Customer Service Representative to create exceptional experiences for customers, handle inquiries, and coordinate with the agent team to support the local community.

The role emphasizes attention to detail, bilingual English/Spanish communication, and maintaining accurate customer records while building relationships and driving business growth.

This on-site position offers opportunities for training and development to enhance customer service excellence.