Bilingual Insurance Customer Care Specialist

Milanes insurance group; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job Stability in a growing industry

Job summary

Milanes insurance group in Miami is looking for a professional Customer Service Representative to enhance customer experiences. This role involves answering inquiries, maintaining records, and providing excellent customer service.

The ideal candidate will be friendly, detail-oriented, and knowledgeable about insurance products. Responsibilities include assisting clients with quotes, updating policies, and maintaining a calendar for appointments. A high school diploma is required, and a Bachelor’s degree is preferred.

Qualifications

• Knowledge of insurance products is essential.
• High school diploma or GED required, Bachelor’s degree preferred.
• Strong excellent customer service skills are a must.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes and updating policies.
• Maintain detailed records of client interactions.

Skills

Knowledge of insurance products

Excellent customer service skills

Highly organized

Strong time management skills

Education

High school diploma/GED

Bachelor’s degree

Tools

Microsoft Office

Job description

Milanes insurance group in Miami is looking for a professional Customer Service Representative to enhance customer experiences. This role involves answering inquiries, maintaining records, and providing excellent customer service.

The ideal candidate will be friendly, detail-oriented, and knowledgeable about insurance products. Responsibilities include assisting clients with quotes, updating policies, and maintaining a calendar for appointments. A high school diploma is required, and a Bachelor’s degree is preferred.