Bilingual Insurance Client Care Specialist - Growth

Irislopezinsurance; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Benefits

Bonus based on performance

Dental insurance

Paid time off

Training & development

Job summary

Iris Lopez Insurance Agency in Miami is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will assist with policy changes, process insurance claims, and maintain customer records, thriving in a supportive team environment.

The role offers a competitive salary ranging from $35,000 to $50,000 per year, along with comprehensive health benefits and opportunities for internal growth. Candidates should possess strong communication skills and previous customer service experience is preferred.

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask is essential.
• Previous customer service experience is preferred.
• Must hold or be able to obtain applicable state insurance licenses.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Bilingual - English and Spanish

Job description

Iris Lopez Insurance Agency in Miami is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will assist with policy changes, process insurance claims, and maintain customer records, thriving in a supportive team environment.

The role offers a competitive salary ranging from $35,000 to $50,000 per year, along with comprehensive health benefits and opportunities for internal growth. Candidates should possess strong communication skills and previous customer service experience is preferred.