Insurance Client Services Specialist

Milanes insurance group; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Job summary

Milanes insurance group in Miami seeks a dedicated Customer Service Representative. You will ensure customers receive exceptional service, answer inquiries through various channels, and handle updates to insurance policies. A friendly demeanor and understanding of insurance products are essential. The role offers competitive pay and numerous benefits including health insurance and professional development opportunities.

Qualifications

• Detail-oriented with a friendly approach to customers.
• Excellent organizational skills to manage multiple tasks.
• Familiarity with insurance products is a must.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes and policy updates.
• Collaborate with colleagues to enhance customer service.

Skills

Customer service skills

Time management

Knowledge of insurance products

Education

High school diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Milanes insurance group in Miami seeks a dedicated Customer Service Representative. You will ensure customers receive exceptional service, answer inquiries through various channels, and handle updates to insurance policies. A friendly demeanor and understanding of insurance products are essential. The role offers competitive pay and numerous benefits including health insurance and professional development opportunities.