Bilingual Insurance Sales & Customer Service Rep

Univista Holdings; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay

Medical insurance

Job summary

Univista Holdings seeks a bilingual Customer Service Sales Representative in Miami to handle inquiries, resolve issues, and promote our insurance products. Fluency in English and Spanish is essential to serve a diverse customer base and maintain high service standards.

This full-time role requires excellent communication, problem-solving, and record-keeping skills. Previous call center or sales experience is a plus, with base pay in the $14–$18 hourly range and opportunities for growth within

Qualifications

• Fluency in English and Spanish is required.
• High school diploma or equivalent.
• Experience in a call center or customer service preferred.

Responsibilities

• Handle inbound customer calls promptly and professionally.
• Initiate outbound calls to follow up and upsell products.
• Resolve customer issues with timely, accurate resolutions.
• Maintain records of inquiries and actions in CRM.
• Adhere to company policies and data protection guidelines.

Skills

Bilingual English/Spanish

Call center experience

Customer service

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Univista Holdings seeks a bilingual Customer Service Sales Representative in Miami to handle inquiries, resolve issues, and promote our insurance products. Fluency in English and Spanish is essential to serve a diverse customer base and maintain high service standards.

This full-time role requires excellent communication, problem-solving, and record-keeping skills. Previous call center or sales experience is a plus, with base pay in the $14–$18 hourly range and opportunities for growth within