Bilingual Insurance Sales & Customer Service Rep

Univista Holdings; Miami (FL); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive base pay

Medical insurance

Résumé du poste

Univista Holdings seeks a bilingual Customer Service Sales Representative in Miami to handle inquiries, resolve issues, and promote our insurance products. Fluency in English and Spanish is essential to serve a diverse customer base and maintain high service standards.

This full-time role requires excellent communication, problem-solving, and record-keeping skills. Previous call center or sales experience is a plus, with base pay in the $14–$18 hourly range and opportunities for growth within

Qualifications

• Fluency in English and Spanish is required.
• High school diploma or equivalent.
• Experience in a call center or customer service preferred.

Responsabilités

• Handle inbound customer calls promptly and professionally.
• Initiate outbound calls to follow up and upsell products.
• Resolve customer issues with timely, accurate resolutions.
• Maintain records of inquiries and actions in CRM.
• Adhere to company policies and data protection guidelines.

Connaissances

Bilingual English/Spanish

Call center experience

Customer service

Formation

High school diploma or equivalent

Outils

CRM systems

Microsoft Office

Description du poste

Univista Holdings seeks a bilingual Customer Service Sales Representative in Miami to handle inquiries, resolve issues, and promote our insurance products. Fluency in English and Spanish is essential to serve a diverse customer base and maintain high service standards.

This full-time role requires excellent communication, problem-solving, and record-keeping skills. Previous call center or sales experience is a plus, with base pay in the $14–$18 hourly range and opportunities for growth within