Bilingual CSR & Sales Rep - Insurance (Miami)

Univista Holdings; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental & Vision

401(k) with Match

Career Growth Path

Job summary

Univista Holdings in Miami, FL is seeking a highly motivated Bilingual Customer Service Sales Representative to join our fast-growing team. This full-time role handles inquiries, resolves issues, and promotes our insurance-focused products to customers.

The position requires bilingual English/Spanish communication, a high school diploma, and basic computer skills with CRM and MS Office. Prior call center or sales experience is a plus, with a pay range of $16.00–$18.00 per hour.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• High school diploma or equivalent.
• Experience in call center or customer service preferred.
• Sales or telemarketing experience is a plus.

Responsibilities

• Handle incoming calls promptly and professionally.
• Initiate outbound calls to follow up on inquiries and promote products.
• Upsell and cross-sell to maximize sales opportunities.
• Maintain accurate records of customer interactions in the CRM.
• Collaborate with teams to resolve complex issues.

Skills

Bilingual English/Spanish

Phone support

Sales experience

CRM software

Education

High school diploma

Tools

CRM systems

MS Office

Job description

Univista Holdings in Miami, FL is seeking a highly motivated Bilingual Customer Service Sales Representative to join our fast-growing team. This full-time role handles inquiries, resolves issues, and promotes our insurance-focused products to customers.

The position requires bilingual English/Spanish communication, a high school diploma, and basic computer skills with CRM and MS Office. Prior call center or sales experience is a plus, with a pay range of $16.00–$18.00 per hour.