Bilingual Insurance & Client Relations Specialist

Johnmerrill; Tyler (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Merrill - State Farm Agent in Tyler, TX is seeking a dedicated team member to support customers and the agency's growth.

You will engage with clients to understand their needs, provide product information, and help maintain accurate records while collaborating with a dynamic team.

This role emphasizes bilingual Spanish, strong communication, and attention to detail within a community-focused office.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish highly preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced

Customer service

Insurance licensing

Spanish bilingual

Job description

John Merrill - State Farm Agent in Tyler, TX is seeking a dedicated team member to support customers and the agency's growth.

You will engage with clients to understand their needs, provide product information, and help maintain accurate records while collaborating with a dynamic team.

This role emphasizes bilingual Spanish, strong communication, and attention to detail within a community-focused office.