Bilingual Insurance Account Rep - Growth & Service

Johnmerrill; Tyler (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Flexible schedule

Job summary

John Merrill - State Farm Agent is seeking an Account Representative in Tyler, TX to grow our agency through meaningful customer relations and proactive marketing of relevant products and services. You’ll act as a liaison between customer needs and agency departments, contributing to daily operations and service excellence.

You will develop leads, schedule appointments, and build strong relationships while delivering prompt, friendly customer service and solutions that meet evolving client

Qualifications

• Experience in sales (outside or inside sales, retail, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication and listening skills.
• Dedicated to delivering high-quality customer service.
• Ability to anticipate customer needs.
• Ability to relate effectively to customers.
• Bilingual Spanish highly preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing."
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Bilingual Spanish

Job description

John Merrill - State Farm Agent is seeking an Account Representative in Tyler, TX to grow our agency through meaningful customer relations and proactive marketing of relevant products and services. You’ll act as a liaison between customer needs and agency departments, contributing to daily operations and service excellence.

You will develop leads, schedule appointments, and build strong relationships while delivering prompt, friendly customer service and solutions that meet evolving client