Bilingual Customer Relations Specialist - Insurance

Ty Teveldal - State Farm Agent; Sioux Falls (SD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ty Teveldal - State Farm Agent is seeking a Customer Relations Representative to provide exceptional client experiences. You will resolve customer inquiries, maintain records, and collaborate with team members to enhance customer satisfaction.

The ideal candidate should exhibit strong communication skills, problem-solving ability, and experience in customer service. Bilingual candidates in Spanish are preferred, and there are growth opportunities for driven individuals.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Calmness in high-stress situations is required.
• Bilingual Spanish is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Bilingual Spanish

Job description

Ty Teveldal - State Farm Agent is seeking a Customer Relations Representative to provide exceptional client experiences. You will resolve customer inquiries, maintain records, and collaborate with team members to enhance customer satisfaction.

The ideal candidate should exhibit strong communication skills, problem-solving ability, and experience in customer service. Bilingual candidates in Spanish are preferred, and there are growth opportunities for driven individuals.