Bilingual Insurance Client Care Specialist

John Degirolamo - State Farm Agent; Cheltenham (Montgomery County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Salary + commission

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

John DeGirolamo - State Farm Agent is seeking a team member to deliver exceptional client experiences and support the growth of the agency. Your attention to detail and customer-focused mindset will help strengthen our community presence.

You will answer inquiries, assist with policy updates, process claims, and collaborate with a small, dedicated team. We value a family-like atmosphere and offer opportunities for advancement and professional development.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service

Bilingual Spanish

Job description

John DeGirolamo - State Farm Agent is seeking a team member to deliver exceptional client experiences and support the growth of the agency. Your attention to detail and customer-focused mindset will help strengthen our community presence.

You will answer inquiries, assist with policy updates, process claims, and collaborate with a small, dedicated team. We value a family-like atmosphere and offer opportunities for advancement and professional development.