Bilingual Insurance Account Associate

Johnmerrill; Tyler (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Merrill is seeking an Account Associate to support daily operations and customer success at our Texas agency. You will grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You will help market relevant products and services, contributing to a collaborative team that values community engagement and growth opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish highly preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Bilingual Spanish

Job description

John Merrill is seeking an Account Associate to support daily operations and customer success at our Texas agency. You will grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You will help market relevant products and services, contributing to a collaborative team that values community engagement and growth opportunities.