Bilingual Front Desk & Customer Service Specialist

Talentify; Midlothian (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Salary

Paid time off

Valuable experience

Advancement opportunities

Job summary

State Farm is seeking a customer-focused Agent Team Member in Texas to help provide prompt service and information on insurance products. This role requires strong communication, organization, and bilingual Spanish abilities, working as part of an independent contractor agent team.

Responsibilities include answering inquiries, processing policy changes, claims, and billing questions, while contributing to a positive customer experience and professional growth within the agency.

Qualifications

• Excellent interpersonal and communication abilities, both written and verbal.
• People-oriented with strong organizational skills and attention to detail.
• Self-motivated, proactive, and dedicated to customer service.
• Ability to multi-task and adapt in a fast-paced environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing questions.
• Maintain a strong work ethic and commitment to success.
• As an Agent Team Member, you will receive salary, paid time off, valuable experience, and growth potential within the agency.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Multitasking

Bilingual - Spanish

Tools

Windows

Job description

State Farm is seeking a customer-focused Agent Team Member in Texas to help provide prompt service and information on insurance products. This role requires strong communication, organization, and bilingual Spanish abilities, working as part of an independent contractor agent team.

Responsibilities include answering inquiries, processing policy changes, claims, and billing questions, while contributing to a positive customer experience and professional growth within the agency.