Bilingual Insurance Customer Care & Claims Specialist

Tyler Johns - State Farm Agent; Conroe (TX); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Descrizione del lavoro

Tyler Johns State Farm Agency is seeking a Customer Service Representative to deliver exceptional service to policyholders in Conroe, TX. You will answer inquiries, explain policy options, and assist with changes while maintaining accurate records.

Ideal candidates are bilingual in English and Spanish, customer-focused, detail-oriented, and able to multitask in a fast-paced environment. Training and advancement opportunities are available.

Competenze

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Strong work ethic & team player
• Proficient in both English & Spanish (preferred)

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• have customer needs based conversations
• offer financial services to existing customers based on need

Conoscenze

Communication & interpersonal skills

Detail-oriented & multitasking

Strong work ethic & team player

Bilingual English/Spanish

Descrizione del lavoro

Tyler Johns State Farm Agency is seeking a Customer Service Representative to deliver exceptional service to policyholders in Conroe, TX. You will answer inquiries, explain policy options, and assist with changes while maintaining accurate records.

Ideal candidates are bilingual in English and Spanish, customer-focused, detail-oriented, and able to multitask in a fast-paced environment. Training and advancement opportunities are available.