Multi-Line Representative - State Farm Agent Team Member

Johnmerrill; Tyler (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Merrill - State Farm Agent in Tyler, TX is seeking a dedicated team member to support customers and the agency's growth.

You will engage with clients to understand their needs, provide product information, and help maintain accurate records while collaborating with a dynamic team.

This role emphasizes bilingual Spanish, strong communication, and attention to detail within a community-focused office.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish highly preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced

Customer service

Insurance licensing

Spanish bilingual

Job description

Benefits

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

About our Agency

I opened my agency in 2000 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate, where I developed a passion for serving customers and building great teams. I'm a graduate of Texas A&M University, a proud husband, father, and grandfather, and enjoy golfing, fishing, and spending time with my family.

Giving back to the community is one of our core values. Our agency proudly supports Bethesda Health Clinic, cancer awareness initiatives, and the Hispanic Business Association. We believe in serving our community with the same care and dedication we provide our customers every day.

Our agency offers health benefits, a Simple IRA, performance bonuses and commissions, professional development, growth opportunities, fun team competitions, and exciting incentive programs. We love celebrating success - including one of our favorite traditions, a money machine that showers our top performers with $100 bills!

Our culture is energetic, family-oriented, and supportive. We embrace diversity and are proud to have a strong Spanish-speaking presence, living by the philosophy, \"We do more than speak your language.\" I'm looking for someone who is motivated, creative, and enjoys working as part of a collaborative team.

Location Address

Tyler, TX 75701

At John Merrill - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.


• Bilingual Spanish highly preferred.