Bilingual Installer Service & Parts Specialist

O'Reilly Auto Parts; Burnsville (NC); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Résumé du poste

O’Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the store’s installer counter. The role oversees delivery staff, ensures accurate and timely deliveries, and supports both front and backroom operations.

Ideal candidates have strong mechanical skills, automotive repair knowledge, and bilingual abilities (Spanish preferred). The position offers growth within a stable, well-known auto-parts retailer.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification.
• Fluency in multiple languages (Spanish highly desired).

Responsabilités

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online, invoice orders, direct parts to delivery, and route delivery staff to ensure timely delivery.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Verify all warranty parts and cores are billed before customers leave the store.
• Audit customer returns for warranty abuse and ensure proper tagging/crediting.
• Assist on front counter and backroom duties as needed; support labor claims processing.

Connaissances

Mechanics knowledge

Communication skills

Automotive repair knowledge

Spanish language

Formation

ASE Certification

Description du poste

O’Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the store’s installer counter. The role oversees delivery staff, ensures accurate and timely deliveries, and supports both front and backroom operations.

Ideal candidates have strong mechanical skills, automotive repair knowledge, and bilingual abilities (Spanish preferred). The position offers growth within a stable, well-known auto-parts retailer.