Bilingual Installer & Parts Service Specialist

O'Reilly Auto Parts; Perry (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions Start

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Career Growth Opportunities

Tuition Assistance Programs

Wellbeing Programs

Job summary

O'Reilly Auto Parts seeks an Installer Service Specialist to service professional customers at the installer counter. The role guides the daily activities of the delivery team to ensure accurate, timely order deliveries and strong sales relationships.

Strong mechanics knowledge and excellent communications are essential; bilingual candidates are encouraged. ASE certification and Spanish language skills are highly valued, with opportunities for growth within a stable company.

Qualifications

• Strong mechanics background required.
• Above average communication skills expected.
• Bilingual abilities are encouraged; Spanish is highly desired.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online, invoice orders, and prepare parts for delivery.
• Direct delivery staff to ensure timely and accurate deliveries.
• Maintain delivery vehicles and complete daily inspections.
• Collaborate with Sales Specialists and Territory Managers to serve professional customers.
• Verify warranties and cores are billed before checkout.
• Coordinate returns and credits for cores and warranties.
• Audit returns for warranty abuse and proper tagging.
• Assist on front and retail counters as needed, plus backroom duties.
• Support processing of labor claims and other duties as assigned.

Skills

Strong background in mechanics

Communication skills

Multilingual abilities

Education

ASE Certification

Job description

O'Reilly Auto Parts seeks an Installer Service Specialist to service professional customers at the installer counter. The role guides the daily activities of the delivery team to ensure accurate, timely order deliveries and strong sales relationships.

Strong mechanics knowledge and excellent communications are essential; bilingual candidates are encouraged. ASE certification and Spanish language skills are highly valued, with opportunities for growth within a stable company.