Bilingual Installer Parts Specialist

O'Reilly Auto Enterprises, LLC; Parker (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers via the store’s installer counter and to oversee daily activity of the delivery team, ensuring accurate and timely order deliveries.

The role requires a strong mechanical background, effective communication, and hands-on automotive knowledge. Bilingual candidates are encouraged to apply, and the company offers a comprehensive compensation package and benefits.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders over the phone and online, invoice orders.
• Direct delivery and staging of parts for timely customer deliveries.
• Ensure delivery vehicles are serviced and maintained per company standards.
• Verify vehicle inspections and log daily mileages in fleet devices.
• Collaborate with Sales Specialists/Territory Managers to service professional customers.
• Ensure warranty parts and cores are billed before checkout.
• Process returns and credits for cores and warranties promptly.
• Assist on front counter and backroom duties as needed.
• Support customer labor claims processing.
• Perform other duties as assigned.

Skills

Mechanics

Communication

Auto repair

Spanish

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers via the store’s installer counter and to oversee daily activity of the delivery team, ensuring accurate and timely order deliveries.

The role requires a strong mechanical background, effective communication, and hands-on automotive knowledge. Bilingual candidates are encouraged to apply, and the company offers a comprehensive compensation package and benefits.