Bilingual Installer & Parts Service Pro

O'Reilly Auto Parts; Pecos (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive wages & Paid Time Off

Stock Purchase Plan & 401k with Match

Medical, Dental, & Vision Insurance

Wellbeing Programs

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. This role will guide daily delivery staff to ensure accurate, timely order deliveries and help develop sales relationships with installers. Bilingual candidates are encouraged.

Strong mechanical knowledge and hands-on automotive repair experience are valued. The position includes front-counter support, backroom duties, and collaboration with Sales to deliver superior service

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Process orders by phone and online; invoice orders and direct parts for delivery.
• Direct delivery specialists to ensure timely deliveries.
• Maintain delivery vehicles per company standards and complete inspections.
• Assist with front and backroom duties as needed.
• Handle customer labor claims quickly and accurately.
• Audit returns for warranty issues and ensure proper labeling.

Skills

Mechanics knowledge

Communication skills

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. This role will guide daily delivery staff to ensure accurate, timely order deliveries and help develop sales relationships with installers. Bilingual candidates are encouraged.

Strong mechanical knowledge and hands-on automotive repair experience are valued. The position includes front-counter support, backroom duties, and collaboration with Sales to deliver superior service