Bilingual Inside Sales Representative

Lansing Building Products, LLC; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative to serve as the primary showroom contact for customers, handle calls and orders, and prepare quotes for exterior building products. You will develop product knowledge, use the inventory system to fulfill orders, and assist in warehouse operations as needed.

This role emphasizes customer service, teamwork, and the ability to work independently in a fast-paced environment.

Qualifications

• Bilingual Spanish required or preferred.
• Sales experience is a plus but not required.
• Strong commitment to customer service and integrity.
• Interest in sales/retail evidenced by prior work or education.
• Ability to work well in a team and with customers.
• Basic computer skills and keyboard use.
• Goal-oriented and ready to take on new challenges.
• Knowledge of building products is a plus.
• Ability to lift and move boxes up to 70 pounds.
• Strong communication and interpersonal skills.

Responsibilities

• Be the primary point of contact for showroom customers.
• Handle inbound and outbound calls, answer inquiries and process orders.
• Prepare quotes for windows and exterior building products per architect plans.
• Develop thorough knowledge of Lansing's products and services.
• Use the inventory management system to fill orders and manage stock.
• Assist in warehouse operations, including loading/unloading materials as needed.

Skills

Bilingual (Spanish)

Sales experience

Integrity & customer service

Interest in sales/retail

Team & independent work

Keyboard/computer skills

Goal oriented

Knowledge of building products

Lifting up to 70 lbs

Communication & interpersonal skills

Tools

Inventory management system

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Bilingual / Spanish proficiency required
• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills

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