Bilingual In-Store Customer Service Pro

Community Choice Financial Family of Brands; Rialto (CA); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational Reimbursement Program

Medical insurance options

401(k) Retirement plan with company  匹

Job summary

Speedy Cash in Rialto, CA is seeking a Customer Service Representative to assist customers with transactions, provide in-store assistance, and deliver a high level of service. The role emphasizes bilingual communication to support a diverse customer base and requires a full-time in-person schedule.

The CSR will handle check cashing, money transfers, and customer payments while maintaining store appearance and following security procedures.

Qualifications

• Excellent verbal and written communication skills are required.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS system, and computer systems.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.

Skills

Verbal communication

Written communication

Customer service

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Rialto, CA is seeking a Customer Service Representative to assist customers with transactions, provide in-store assistance, and deliver a high level of service. The role emphasizes bilingual communication to support a diverse customer base and requires a full-time in-person schedule.

The CSR will handle check cashing, money transfers, and customer payments while maintaining store appearance and following security procedures.