Bilingual Frontline CSR - Cash & Customer Service

PAY-O-MATIC CK CASHI; New York (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Short-term incentives

Medical insurance

Dental insurance

Vision insurance

Life insurance

Sick Leave

Job summary

Pay-O-Matic CK Cashi is seeking a Front-Line Customer Service Representative to deliver excellent service and handle transactions at the Corona, NY location. The role includes cash handling, check cashing, money transfers, bill payments, and selling prepaid products, with opportunities to open new accounts and issue cards.

Flexibility to work weekends and holidays is required. The position emphasizes professional communication, the ability to work independently or in a team, and maintenance of

Qualifications

• 1-2 years related experience or equivalent.
• Ability to work independently and as part of a team.
• Strong communication and professional appearance.

Responsibilities

• Identify and respond to customers’ needs in a courteous manner.
• Process customer transactions including cashing checks, money transfers, bill payments and selling prepaid products.
• Open new accounts and issue cards.
• Maintain accurate customer records and update contact information.
• Promote services and provide information on products to customers.
• Follow cash handling procedures and maintain a clean, secure workspace.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Job description

Pay-O-Matic CK Cashi is seeking a Front-Line Customer Service Representative to deliver excellent service and handle transactions at the Corona, NY location. The role includes cash handling, check cashing, money transfers, bill payments, and selling prepaid products, with opportunities to open new accounts and issue cards.

Flexibility to work weekends and holidays is required. The position emphasizes professional communication, the ability to work independently or in a team, and maintenance of