Bilingual Immigration Onboarding Specialist

Meneses Law; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance with 80% ER contribution

Dental coverage at no cost

Vision insurance

Life insurance

2 weeks of PTO

10 paid holidays

Birthday and Anniversary rewards

Job summary

A leading immigration law firm in Houston, Texas, is seeking a Sign-up Representative to manage the onboarding process for potential clients. This full-time position requires exceptional communication skills, attention to detail, and proficiency in both English and Spanish. Responsibilities include guiding clients through the sign-up process, verifying their information, and providing excellent customer service. The firm offers comprehensive benefits including medical insurance, structured training programs, and a balanced work schedule.

Qualifications

• Fluent in both English and Spanish.
• 1 year of customer service experience required.
• Experience with technology and software systems.

Responsibilities

• Guide clients through the onboarding process.
• Collect and verify client information accurately.
• Provide ongoing customer service and follow-up.

Skills

Customer service experience

Communication skills

Attention to detail

Bilingual in English and Spanish

Organizational skills

Problem-solving skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

A leading immigration law firm in Houston, Texas, is seeking a Sign-up Representative to manage the onboarding process for potential clients. This full-time position requires exceptional communication skills, attention to detail, and proficiency in both English and Spanish. Responsibilities include guiding clients through the sign-up process, verifying their information, and providing excellent customer service. The firm offers comprehensive benefits including medical insurance, structured training programs, and a balanced work schedule.