Bilingual Client Onboarding Specialist

Meneses Law; Broomfield (CO); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical insurance (80% ER contribution)

Dental insurance (no cost to employee)

Vision insurance

Life insurance (paid)

2 weeks of PTO

10 paid holidays

Flexible schedule

Job summary

A reputable law firm in Colorado seeks a Sign-up Representative. This role is crucial for client onboarding and requires excellent communication and organizational skills. The ideal candidate will be bilingual in English and Spanish, with a strong commitment to customer service. Responsibilities include guiding clients through the sign-up process, verifying information, and maintaining client relationships. The firm emphasizes a positive work culture and offers competitive compensation, including hourly pay and bonuses, along with substantial benefits.

Qualifications

• Previous experience in customer service or client relations is a must.
• Excellent organizational skills with a focus on attention to detail.
• Proficient with technology and ability to learn new software systems quickly.

Responsibilities

• Greet clients and guide them through the sign-up process.
• Collect and verify client information for onboarding.
• Address client inquiries and concerns in a prompt manner.
• Provide ongoing customer service, including follow-ups.

Skills

Customer service experience

Verbal communication

Written communication

Attention to detail

Bilingual English/Spanish

Organizational skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

A reputable law firm in Colorado seeks a Sign-up Representative. This role is crucial for client onboarding and requires excellent communication and organizational skills. The ideal candidate will be bilingual in English and Spanish, with a strong commitment to customer service. Responsibilities include guiding clients through the sign-up process, verifying information, and maintaining client relationships. The firm emphasizes a positive work culture and offers competitive compensation, including hourly pay and bonuses, along with substantial benefits.