Bilingual Immigration Case Manager (Spanish)

The GEO Group Australia Pty Ltd.; Delray Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

BI Incorporated is seeking a dedicated ISAP case manager to oversee Intensive Supervision Appearance Program participants from intake to release. You will develop service plans, maintain confidential records, and ensure compliance with DHS contracts across state and federal guidelines.

You will coordinate translations, arrange resources, and supervise participants during visits to BI offices, with travel as required.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
• At least two years of customer service or case management experience required; experience in related fields preferred.
• Bilingual English/Spanish required.
• Valid driver’s license and ability to perform home visits.
• United States citizenship required.

Responsibilities

• Provides case management of ISAP participants from entry to release.
• Develops and maintains accurate case records for ISAP participants.
• Conducts intake interview and orientation for ISAP participants within contractual timelines.
• Installs electronic monitoring equipment on ISAP participants as needed and monitors compliance.
• Coordinates translation services and connects participants with community resources.
• Schedules counseling sessions, court appearances, and access to legal services.
• Performs home visits to verify participants’ residences and needs.

Skills

Bilingual English/Spanish

Data entry

Communication

Multicultural sensitivity

Education

Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field

High School Diploma or GED

Tools

Electronic monitoring software

Job description

BI Incorporated is seeking a dedicated ISAP case manager to oversee Intensive Supervision Appearance Program participants from intake to release. You will develop service plans, maintain confidential records, and ensure compliance with DHS contracts across state and federal guidelines.

You will coordinate translations, arrange resources, and supervise participants during visits to BI offices, with travel as required.