Bilingual Immigration Case Manager (Spanish)

The GEO Group; BLOOMINGTON (MN); On-site; USD 70,258,000 - 78,523,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

BI Incorporated, a DHS contractor, operates ISAP and provides intensive supervision for participants under DHS/ICE contracts. You will manage ISAP cases, develop service plans, and coordinate with partners to meet program requirements.

Responsibilities include intake, scheduling interactions with immigration Court, arranging translation services, and maintaining confidential records. This role requires bilingual Spanish, strong communication, and ability to work in a dynamic, field-based

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• Two years of customer service or case management experience required.
• Bilingual Spanish required.
• Valid driver’s license; ability to perform home visits.
• US citizenship required.
• Must have resided in the US for 3 of the last 5 years.

Responsibilities

• Develops and updates case management plans for ISAP participants.
• Makes face-to-face meetings with participants as required.
• Maintains case records and confidentiality.
• Installs electronic monitoring equipment and monitors compliance.
• Coordinates translation and community resources for participants.

Skills

Bilingual Spanish

Verbal and written communication

Customer service

Attention to detail

Problem solving

Multicultural sensitivity

Basic computer skills

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

BI Incorporated, a DHS contractor, operates ISAP and provides intensive supervision for participants under DHS/ICE contracts. You will manage ISAP cases, develop service plans, and coordinate with partners to meet program requirements.

Responsibilities include intake, scheduling interactions with immigration Court, arranging translation services, and maintaining confidential records. This role requires bilingual Spanish, strong communication, and ability to work in a dynamic, field-based