Bilingual Immigration Case Manager

BI Incorporated; Thousand Oaks (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation time

Sick time

Health Insurance

Vision Insurance

Life Insurance

401(k) Matching

Tuition Reimbursement

Employee Discount

Pet Insurance

Paid Training

Flexible Spending Account

Job summary

BI Incorporated is seeking a dedicated ISAP case manager to supervise participants under the DHS contract. You will manage case plans, coordinate translations, and connect participants with community resources. Home visits and instruction on program requirements are essential parts of the role.

Applicants should have a high school diploma or GED, 2+ years in customer service or case management, and bilingual Spanish proficiency. U.S. citizenship is required.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• At least two years of customer service or case management experience.
• Bilingual Spanish required.
• Valid driver’s license and the ability to perform home visits.
• US citizenship required.

Responsibilities

• Develops, implements, coordinates, reviews and updates case management plans per DHS contract.
• Maintains accurate case records and confidentiality of all records.
• Conducts intake interviews and orientation sessions.
• Installs electronic monitoring equipment and monitors compliance.
• Coordinates translation services and community resources for participants.
• Performs home visits to verify participants’ residences.

Skills

Bilingual Spanish

Verbal and written communication

Attention to detail

Problem solving

Multicultural sensitivity

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

BI Incorporated is seeking a dedicated ISAP case manager to supervise participants under the DHS contract. You will manage case plans, coordinate translations, and connect participants with community resources. Home visits and instruction on program requirements are essential parts of the role.

Applicants should have a high school diploma or GED, 2+ years in customer service or case management, and bilingual Spanish proficiency. U.S. citizenship is required.