Bilingual Immigration Case Manager

The GEO Group, Inc.; BLOOMINGTON (MN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Tuition Reimbursement

Employee Discount

Job summary

BI Incorporated seeks a detail-oriented professional to provide case management for Intensive Supervision Appearance Program (ISAP) participants. Responsibilities include developing service plans, conducting intake, and maintaining confidential case records as required by DHS contracts.

The role requires bilingual Spanish skills, a valid driver’s license, and willingness to perform home visits within the US. Strong communication and judgment are essential for success.

Qualifications

• Two years of customer service or case management experience required.
• Bilingual Spanish required.
• Valid driver’s license and ability to perform home visits.
• US citizenship required.
• Must live in the US for 3 of the last 5 years.

Responsibilities

• Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants.
• Maintains accurate and complete case records from entry to release.

Skills

Customer service

Case management

Bilingual Spanish

Communication skills

Attention to detail

Problem solving

Multicultural sensitivity

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Basic computer skills

Job description

BI Incorporated seeks a detail-oriented professional to provide case management for Intensive Supervision Appearance Program (ISAP) participants. Responsibilities include developing service plans, conducting intake, and maintaining confidential case records as required by DHS contracts.

The role requires bilingual Spanish skills, a valid driver’s license, and willingness to perform home visits within the US. Strong communication and judgment are essential for success.