Bilingual HVAC Training & Tech Support Specialist

Tropic Supply; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Culture of support and respect

Opportunities for skill growth

Chance to impact the HVAC industry

Job summary

Tropic Supply is seeking a Technical Support Specialist in Southwest Florida to provide exceptional service to HVAC consultants and customers. This role involves expert troubleshooting, training, and collaboration with manufacturers to resolve issues.

The ideal candidate will have 4-7 years of experience, be bilingual in English and Spanish, and have strong proficiency in Microsoft Office. This full-time position offers a chance to grow your skills in a supportive environment.

Qualifications

• 4-7 years of field experience or equivalent training.
• Ability to build and maintain relationships with customers and team members.
• Willingness to travel within the trading area.

Responsibilities

• Handle calls from customers to resolve technical issues.
• Provide technical documentation to contractors.
• Design and deliver training for contractors.
• Collaborate with manufacturers to resolve customer issues.

Skills

Fluent in English and Spanish

Proficient in Microsoft Word, Excel, and Outlook

Strong relationship-building skills

Job description

Tropic Supply is seeking a Technical Support Specialist in Southwest Florida to provide exceptional service to HVAC consultants and customers. This role involves expert troubleshooting, training, and collaboration with manufacturers to resolve issues.

The ideal candidate will have 4-7 years of experience, be bilingual in English and Spanish, and have strong proficiency in Microsoft Office. This full-time position offers a chance to grow your skills in a supportive environment.