Field Service Technical Support Lead – HVAC Systems

Carrier Enterprise; Miami (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Carrier Enterprise in Miami, FL is seeking a Service Technical Support Specialist to support Carrier Distributors in developing and coordinating the territory's technical fulfillment processes.

The role emphasizes collaboration with distributors, safety standards, and quality control in service operations. The job requires an engineering background or equivalent HVAC experience, English and Spanish fluency, and 50% travel.

Qualifications

• Electrical or Mechanical Engineering or equivalent, or 7+ years HVAC field experience.
• Familiarity with HVAC energy management and control systems.
• English and Spanish fluency required.

Responsibilities

• Coordinate technical fulfillment with Carrier Distributors.
• Support safety standards implementation and quality issues.
• Supervise and inspect job sites to maintain quality.
• Provide feedback on technical trainings and centers of excellence.
• Travel throughout the territory up to 50%.

Skills

HVAC knowledge

Field service

Spanish language

English language

Education

Engineering degree / HVAC exp

Job description

Carrier Enterprise in Miami, FL is seeking a Service Technical Support Specialist to support Carrier Distributors in developing and coordinating the territory's technical fulfillment processes.

The role emphasizes collaboration with distributors, safety standards, and quality control in service operations. The job requires an engineering background or equivalent HVAC experience, English and Spanish fluency, and 50% travel.