HVAC Technical Support Specialist – On-Site & Remote

ClimateMaster, Inc.; Oklahoma City (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading HVAC solutions provider in Oklahoma City is seeking a Technical Service Representative to provide HVAC technical service and support to its customers. The successful candidate will be responsible for troubleshooting operational issues, providing customer support, and documenting service interactions. Candidates should possess an associate degree or equivalent, along with HVAC/R apprenticeship experience. Proficiency in Microsoft Office applications is essential. Bilingualism in Spanish or French is preferred.

Qualifications

• Completion of an HVAC/R apprenticeship earning a Journey-level Certification.
• Minimum of associate degree or equivalent combination of education and experience.
• Proficient with Microsoft Office applications.

Responsibilities

• Provide HVAC technical service and support to customers.
• Resolve operational issues and problems for HVAC systems.
• Document detailed support notes in logs.

Skills

Technical support

Customer service

Problem-solving

Bilingual (Spanish or French)

Education

Associate Degree or equivalent

HVAC/R apprenticeship

Universal EPA Certification

Tools

Microsoft Office

Job description

A leading HVAC solutions provider in Oklahoma City is seeking a Technical Service Representative to provide HVAC technical service and support to its customers. The successful candidate will be responsible for troubleshooting operational issues, providing customer support, and documenting service interactions. Candidates should possess an associate degree or equivalent, along with HVAC/R apprenticeship experience. Proficiency in Microsoft Office applications is essential. Bilingualism in Spanish or French is preferred.