HVAC Troubleshooting Specialist — Technical Support

CAREERXCHANGE®, Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Training & development

Long-term growth

Job summary

CAREERXCHANGE, Inc. seeks a Technical Support Specialist to join its HVAC team in Florida. This office-based role focuses on diagnosing equipment issues, guiding contractors, and providing technical guidance rather than fieldwork or sales.

Ideal candidates have 3+ years of HVAC experience, ability to read wiring diagrams, and strong communication. The position offers competitive pay, PTO, training, and long-term growth in a collaborative environment.

Qualifications

• 3+ years of HVAC technical experience.
• Strong knowledge of split systems, heat pumps, and refrigeration principles.
• Ability to read wiring diagrams and electrical schematics.
• Excellent communication and customer-focused approach.
• Experience supporting HVAC contractors or distributors is valued.

Responsibilities

• Provide HVAC troubleshooting support via phone and ticketing systems.
• Assist contractors with residential and light commercial diagnostics.
• Analyze system performance and refrigeration circuits.
• Document findings and maintain case records.

Skills

HVAC technical experience

Troubleshooting

Reading wiring diagrams

Job description

CAREERXCHANGE, Inc. seeks a Technical Support Specialist to join its HVAC team in Florida. This office-based role focuses on diagnosing equipment issues, guiding contractors, and providing technical guidance rather than fieldwork or sales.

Ideal candidates have 3+ years of HVAC experience, ability to read wiring diagrams, and strong communication. The position offers competitive pay, PTO, training, and long-term growth in a collaborative environment.