Bilingual HVAC Dispatcher – Scheduling & Routing

American Residential Services LLC.; Houston (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment

Career growth opportunities

Job summary

ARS-Rescue Rooter is seeking a highly organized bilingual Spanish dispatcher to coordinate daily scheduling and dispatch operations for residential HVAC service technicians. This in-office role ensures efficient HVAC service dispatch, routing, and customer scheduling throughout the day.

The position offers weekly pay, paid training, health benefits after a waiting period, 401(k) with company match, and career growth opportunities within a national service network.

Qualifications

• Bilingual English & Spanish proficiency.
• Experience in dispatch, scheduling, or call centers.
• Experience coordinating field service teams preferred.

Responsibilities

• Dispatch HVAC service technicians to meet appointments.
• Manage incoming service requests and schedule calls.
• Coordinate technician routing and job assignments for efficiency.
• Monitor dispatch platform and update schedules.
• Communicate with technicians and customers on appointments.
• Support field teams and adjust schedules as needed.
• Maintain accurate service scheduling and productivity.

Skills

Bilingual Spanish

Dispatch

Scheduling

Call center experience

Geography knowledge

Tools

Microsoft Office

Multi-line phone systems

Job description

ARS-Rescue Rooter is seeking a highly organized bilingual Spanish dispatcher to coordinate daily scheduling and dispatch operations for residential HVAC service technicians. This in-office role ensures efficient HVAC service dispatch, routing, and customer scheduling throughout the day.

The position offers weekly pay, paid training, health benefits after a waiting period, 401(k) with company match, and career growth opportunities within a national service network.